ABOUT DESIGN
If I don’t have a design,can you make one for me?
Although we have a team of talented designers who are ready to help you out,but it is still hard to say Yes or No,we will confirm with you after we get your rough idea about the design.
Can you custom clothing with names/numbers?
Yes, almost all items can be personalized.
We also have the ability to offer personalized items in your customized sportswear, let us know in advance and we will satisfy you.
What type of files do you need for art?
Adobe Illustrator (.ai, .eps) or Photoshop files (.psd) 300dpi at the final size.
Jpeg files at 300dpi at final size will also work.
Can I use my own logo?
Yes sure,almost 95% of our orders are custom printed with our client’s logo/branding.
ABOUT Payment
When do I have to pay?
Company policy is to pay upfront when the order is placed,and payment terms could be negotiated after you become one of our regular clients.
What’s the minimum deposit required?
It depends on the order,if you choose our blank stock items,no deposit is acceptable.
If the order to be fully custom made,30% deposit is required.
What's your payment method?
TT Bank transfer is widely used.
ABOUT SHIPPING
What’s the shipping time?
It depends on the shipping way and shipping company you choose,faster shipping is normally more expensive,we would list some shipping options for your choice before shipment.
Can I use my own freight forwarder?
Yes off course,just tell us their contact information and we will contact them before your goods ready for shipment.
What shipping method is used and what is the delivery time?
Kingson Clothing would list some shipping options for your choice before shipment.
Air shipping to major countries usually take 5-10 days for shipping and custom clearance.
Sea shipping to major countries usually take about 30-50 days for shipping and custom clearance.
ABOUT SERVICE
I submitted an inquiry,when will you respond?
We will reply you once we see your inquiry.
Can you provide Eco-Friendly fabrics?
Of course, as a professional clothing manufacturer with over 14years’ experience in the field,we support the usage of environmentally friendly fabrics like RPET fabric with GRS certificate, and organic cotton with GOTS certificate,besides,we can also customize eco-friendly fabrics according to your needs.
What if I have other questions?
Every question is important to us, so feel free to call us via what’s app, or email us at admin@t-shirt.com, or use our contact form to ask us anything